I have tried changing the option from sleep to shut down but the laptop continues to stay on when the lid is closed. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Robert Aldwinckle on forums MVP. Try using the powercfg. HTH Robert Aldwinckle How satisfied are you with this reply?
Please reach out for any issues and I'll be there to assist you. To simply say thanks , please click the " Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Take care now and have a splendid week ahead. Hi David.
This is still an issue with new HP notebooks. We have a brand new HP dfod which would not go to sleep, lock, or accept MS updates. All button, lid, and battery settings were default. MS Troubleshooter would not work.
Your 15 second reset worked fine - fixed all issues. So question for HP is how they could deliver a notebook in this condition? Hello, Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here. To be more helpful with your post, you can add key information if you desire: 1.
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